Kathia Kacic is an experienced loan servicer and is responsible for servicing the entire Main Street Launch Small Business Finance portfolio. As a part of her role, Kathia tracks payments and delinquencies, and she also provides clients with post-loan technical assistance to help them bring their accounts up-to-date. As a fluent Spanish-speaker, Kathia serves as the primary point-person to Spanish-speaking clients for loan servicing. Additionally, Kathia leads the organization’s monthly portfolio meetings and monthly credit reporting to the major credit bureaus, and she prepares action plans for restructuring and workouts and implements collection strategies. Kathia has completed several trainings and courses through NAGGL and NDC and is well-versed in economic development principles. She has considerable experience with SBA loan products, procedures in processing, and servicing and liquidation. In addition, Kathia brings 2 years of experience as a business development manager and has served the entire San Francisco Bay Area, working with start-up and existing business owners to provide them with business advising and funding. She brings over 10 years of experience to her work at Main Street Launch and has always been committed to serving her clients and providing exceptional service. Kathia is highly involved in the Bay Area arts community and enjoys volunteering, camping, and photography in her spare time.